Requests
You do not need an account, and you do not need to be a customer. If you appeared in a screening someone else ran, you can still use any of these.
Please do not send identity documents by email. We will tell you if we need anything further to act on your request, and how to send it.
Correction
Tell us what the result said and what is incorrect. If you have a reference from a report or page you were shown, include it — it is not required.
Start this requestPrivacy
Ask what information Verify holds about you, ask for it to be corrected, or ask for it to be deleted. You do not need an account, and you do not need to be a customer.
Start this requestBilling
Tell us the amount and the date. We will trace the charge and reply with what we find.
Start this requestSecurity
Report a vulnerability or a suspected exposure. Please do not include working exploit details in the first message.
Start this requestWhat happens next
We acknowledge a request within 10 business days and aim to resolve it within 45 days. If a request is complex and needs longer, we will tell you before that point and explain why.
We cannot always delete everything. Some records are kept where the law requires it, or to prevent fraud and abuse. Where we keep something, we will say what and why rather than refusing without explanation.
We do not confirm to anyone else whether a particular person appears in our records.
For anything else, see contact.